It goes without saying that one of the key factors in running a successful home care agency requires having a robust staff of caregivers. Recruiting, retention and ensuring compliance with federal and state regulations will need to be a top priority to build and maintain a strong workforce.
While there are many challenges, agencies with an efficient, easy to use onboarding platform have a significant advantage. According to a report published by Glassdoor, “Organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%. Companies with weak onboarding programs lose the confidence of their candidates and are more likely to lose these individuals in the first year.”
In the home care services industry, the headaches of onboarding are amplified by the fact that you are often managing testing, running background checks and collecting a large amount of documentation and credentials. All of this must be completed before beginning training and scheduling.
Onboarding paperwork can be time consuming at best and if poorly managed, can leave you liable or at risk of compliance violations. Depending on the size of your workforce and your state regulations the documentation and maintenance requirements could quickly become unmanageable leaving you unprepared for and audit of your HR files.
Checklist of commonly needed paperwork when onboarding a Home Health Care Aide:
- Background Check
- W4 Form
- Eligibility I-9 Form
- Immunization Records
- Auto Insurance
- Proof of Licensure/Certification & Renewal or Expiration Dates (CPR or BLS Certification, State Clinical Licensure for Certified Nursing Aide, Home Health Aide, Licensed Practical Nurse, Registered Nurse)
- Schedule & Service Areas Availability
- Skills Assessment Exams
- Education Record
- Reference Check
- Signed Policy & Procedures
- Signed Handbook
- Confidentiality Agreement
Companies that take advantage of technology by using home care software designed to simplify caregiver onboarding have a substantial competitive edge.
Save money and time by streamlining onboarding and get new hires up to speed faster with paperwork completed before their 1st day
Build trust and loyalty with your caregivers by providing an easy and professional onboarding experience, improving employee retention
Reduce your risk of compliance violations by using an intuitive dashboard to manage and monitor credentials and the onboarding completion status
Functionality to get you flying
Simplify. Savings. Security. Retention
WorkBright’s approach in designing our solution to help improve the process of onboarding new employees is focused on 3 main objectives: