Helping Home Care Agencies

Onboard Caregivers With Automation and Compliance

Easy Ability to Capture and Manage Photos of Certifications & Licensure

Simplified Credential Maintenance, Reporting, Corrections & Update Requests

Built for Mobile & Remote, Caregivers Complete All Paperwork from their Phone

Credential Tracking Dashboard

Fully Customizable Forms & New Hire Workflows

SO EASY, CAREGIVERS LOVE IT!

Home Care Software For Better Onboarding & Retention

Learn More About WorkBright’s
Onboarding Software.

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It goes without saying that one of the key factors in running a successful home care agency requires having a robust staff of caregivers. Recruiting, retention and ensuring compliance with federal and state regulations will need to be a top priority to build and maintain a strong workforce.

While there are many challenges, agencies with an efficient, easy to use onboarding platform have a significant advantage. According to a report published by Glassdoor, “Organizations with a strong onboarding process improve new hire retention by 82% and productivity by over 70%. Companies with weak onboarding programs lose the confidence of their candidates and are more likely to lose these individuals in the first year.”

Home Care Paperwork & Compliance Challenges: Technology is your friend

In the home care services industry, the headaches of onboarding are amplified by the fact that you are often managing testing, running background checks and collecting a large amount of documentation and credentials. All of this must be completed before beginning training and scheduling.

Onboarding paperwork can be time consuming at best and if poorly managed, can leave you liable or at risk of compliance violations. Depending on the size of your workforce and your state regulations the documentation and maintenance requirements could quickly become unmanageable leaving you unprepared for and audit of your HR files.

Checklist of commonly needed paperwork when onboarding a Home Health Care Aide:

Background Check
W4 Form
Eligibility I-9 Form
Immunization Records
Auto Insurance
Proof of Licensure/Certification & Renewal or Expiration Dates (CPR or BLS Certification, State Clinical Licensure for Certified Nursing Aide, Home Health Aide, Licensed Practical Nurse, Registered Nurse)

Schedule & Service Areas Availability
Skills Assessment Exams
Education Record
Reference Check
Signed Policy & Procedures
Signed Handbook
Confidentiality Agreement
Job Description and Expectations
Signed Clients Rights

Home Care Onboarding Software Advantages: Mobile and Easy

Companies that take advantage of technology by using home care software designed to simplify caregiver onboarding have a substantial competitive edge.

Save Money and Time by streamlining onboarding and get new hires up to speed faster with paperwork completed before their 1st day

Build Trust and Loyalty with your caregivers by providing an easy and professional onboarding experience, improving employee retention

Reduce your Risk of compliance violations by using an intuitive dashboard to manage and monitor credentials and the onboarding completion status

BrightStar Care gains time and talent from a streamlined onboarding solution

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Listen To Why Care Providers Of All Kinds Love Us

It’s So Simple To Use!

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Remote Employees Complete Work Eligibility Form I-9 With A Phone

Simplify. Savings. Security. Retention

WorkBright’s approach in designing our solution to help improve the process of onboarding new employees is focused on 3 main objectives:

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Improve Efficiency

Through research we found a lot of time was being spent on administrative tasks when onboarding that, quite frankly could have been better spent training staff or with people; things that couldn’t be automated or leveraged with technology. So our first objective was to make the most of the administrator’s time so they wouldn’t have to be mired in paperwork as they were planning training, scheduling and managing their new hires.

Mitigate Liability

As most who work in the HR space know, there is always a kind of looming fear in the background that an incident will happen and something will be discovered to be incomplete in an HR file that may create liability for the company. This could be anything from an expired CPR or First Aid Certification (if an incident occurs, there is first aid rendered and something goes wrong, then realizing their certification was expired) or to potentially not having a background check in place if something occurred. Whatever it may be, our objective was to remove or mitigate that fear and reduce the exposure or liability for companies that use WorkBright’s onboarding software.

Increase Quality

Our final objective was to increase the quality of staff. We came to realize that onboarding was truly the first impression that staff have of the company and of WorkBright. Recognizing the importance of presenting a high quality experience that was aligned with a brand that would represent the type of company that they would like to work with long term, was going to be very important. Our goal was to improve the quality of staff through early alignment with the company and to increase employee retention with the organization.