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Why us
Customer partnership
Dedicated to your success

A strategic partner for compliant, scalable hiring

WorkBright helps high-growth teams modernize hiring, reduce risk, and move faster with support you can rely on.

Building better partnerships

Why customers partner with WorkBright

Collaborative impact

Our customer partnerships start with understanding the real operational and compliance challenges your teams faces, from high-volume hiring to audit risk and edge cases. We design solutions that keep teams confidently compliant at scale.

Empowering customers

We don’t believe in “good enough” when it comes to compliance and onboarding. We equip customers with technology and expertise that measurably improves their hiring experience, including our indemnified I-9 process, designed to reduce risk.

Insight-driven development

Customer feedback directly shapes our technology. We actively partner with customers to understand emerging needs and incorporate real-world input into every stage of product development.

Bringing values to life

At WorkBright, success means our customers feel supported, confident, and in control—not frustrated, stuck, or left waiting. We measure ourselves by the outcomes and experiences we create for our customers, not just the features we ship.

4.5+Average customer satisfaction score
100+Self-serve resources to support your team
60+Weekly 1:1 office hours to get hands-on help
Connect with a team who cares

Your diverse support toolkit

Support shouldn’t feel like a ticket lost in a queue. Our team partners with you directly, with real humans, real expertise, and real accountability for your success.

Insight-driven product evolution

We work closely with our customers to understand emerging compliance challenges and operational needs — shaping our roadmap around real-world complexity, not abstract features.

  • Early access to new capabilities
  • Feedback loops with compliance and product experts
  • Industry-specific workflows for healthcare, staffing, construction, logistics, and more

Embedded compliance expertise

WorkBright combines software with deep employment law expertise so teams don’t have to become compliance experts themselves.

  • Built-in compliance logic and automated checks
  • Continuous updates as regulations evolve
  • Support for audits, migrations, and edge-case remediation

Enterprise-grade enablement

We help ensure your team can adopt, scale, and get value from WorkBright quickly and confidently.

  • Structured onboarding and implementation
  • Dedicated success and technical support
  • Ongoing optimization and best-practice guidance
Real-world reviews

WorkBright customer partnership success stories

Customers often come to WorkBright after being frustrated by slow, impersonal, or unresponsive vendors. Here’s what they say about working with us instead:

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“The thing that makes WorkBright stand out is the outstanding customer service! The people I work with are genuinely invested in customer success.”

Jocelyn M.HR Specialist

“I would tell other Professional Employment Organizations (PEOs) that WorkBright is a great tool for them to have. You are all highly recommended.”

Emily M.Human Resources

"Within three days my customer success manager had me ready to send out emails to all my students to start getting them onboarded.”

Kyla C.Payroll & Benefits Manager
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Let’s transform your hiring process together