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Why Us
Customer Partnership
Dedicated to your success

Building strong WorkBright customer partnerships

Building better partnerships

Our framework for rewarding collaboration

Collaborative impact

Our customer partnerships mean understanding our clients’ unique challenges and providing innovative solutions. We make their processes faster and more efficient, all while ensuring compliance.

Empowering customers

“Good enough” isn’t in our vocabulary. We equip customers to enhance their hiring experience with our technology. Our commitment is reflected in our 100% indemnified Smart I-9 process.

Insight-driven development

Customer feedback is essential to developing our technology. We actively seek and incorporate direct customer input to improve our solutions and deliver the best possible products.

Bringing values to life

At WorkBright, we define success by the positive impact we have on our customers, not just our accomplishments. We actively embody our core values in all of our customer relationships.

From concept to completion

Expert guidance at every step

Custom roadmaps for maximum efficiency

Whether you want to scale hiring capacity or need to effectively manage complex onboarding paperwork, together we’ll partner to build a detailed plan and a timeline to achieve your goals.

4.5+Customer feedback score
100+Knowledge base articles
60+Weekly 1:1 office hours available
Connect with a team who cares

Your diverse support toolkit

Enjoy 1:1 office hours

Easily schedule dedicated time with our customer success team. Our daily 1:1 sessions offer a chance to collaborate, troubleshoot, and ask questions. With a hands-on approach and screen sharing, we can dive into specifics together.

Quickly connect with live chat

Talk to a real person rather than an automated bot. Our live chat is available daily from 8:00 a.m. to 4:30 p.m. across all mainland U.S. time zones.

Find the answers you need

Looking for information on a specific topic? We maintain a growing knowledge base with 100+ support articles for our customers.

Real-world reviews

WorkBright customer partnership success stories

1 of3

“The thing that makes WorkBright stand out is the outstanding customer service! The people I work with are genuinely invested in customer success.”

Jocelyn M.HR Specialist

“I would tell other Professional Employment Organizations (PEOs) that WorkBright is a great tool for them to have. You are all highly recommended.”

Emily M.Human Resources

"Within three days my customer success manager had me ready to send out emails to all my students to start getting them onboarded.”

Kyla C.Payroll & Benefits Manager
WorkBright in the world

Up and running in under 5 days

By having new employees complete open enrollment forms digitally, the Boulder Housing Partners' HR team saved tons of time and eliminated the risk of errors.

Case study

Simplifying open enrollment: Boulder Housing Partners’ success with WorkBright

Explore how Boulder Housing Partners utilized WorkBright’s onboarding solutions to streamline their hiring processes and improve efficiency.

Read more
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