Our framework for rewarding collaboration
Collaborative impact
Our customer partnerships mean understanding our clients’ unique challenges and providing innovative solutions. We make their processes faster and more efficient, all while ensuring compliance.
Empowering customers
“Good enough” isn’t in our vocabulary. We equip customers to enhance their hiring experience with our technology. Our commitment is reflected in our 100% indemnified Smart I-9 process.
Insight-driven development
Customer feedback is essential to developing our technology. We actively seek and incorporate direct customer input to improve our solutions and deliver the best possible products.
Bringing values to life
At WorkBright, we define success by the positive impact we have on our customers, not just our accomplishments. We actively embody our core values in all of our customer relationships.
Expert guidance at every step
Custom roadmaps for maximum efficiency
Whether you want to scale hiring capacity or need to effectively manage complex onboarding paperwork, together we’ll partner to build a detailed plan and a timeline to achieve your goals.
Your diverse support toolkit
Enjoy 1:1 office hours
Easily schedule dedicated time with our customer success team. Our daily 1:1 sessions offer a chance to collaborate, troubleshoot, and ask questions. With a hands-on approach and screen sharing, we can dive into specifics together.
Quickly connect with live chat
Talk to a real person rather than an automated bot. Our live chat is available daily from 8:00 a.m. to 4:30 p.m. across all mainland U.S. time zones.
Find the answers you need
Looking for information on a specific topic? We maintain a growing knowledge base with 100+ support articles for our customers.
WorkBright customer partnership success stories
“The thing that makes WorkBright stand out is the outstanding customer service! The people I work with are genuinely invested in customer success.”
“I would tell other Professional Employment Organizations (PEOs) that WorkBright is a great tool for them to have. You are all highly recommended.”
"Within three days my customer success manager had me ready to send out emails to all my students to start getting them onboarded.”
Up and running in under 5 days
By having new employees complete open enrollment forms digitally, the Boulder Housing Partners' HR team saved tons of time and eliminated the risk of errors.
Simplifying open enrollment: Boulder Housing Partners’ success with WorkBright
Explore how Boulder Housing Partners utilized WorkBright’s onboarding solutions to streamline their hiring processes and improve efficiency.