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Hospitality client gains peace of mind during an I-9 audit

hospitality-client-case-study

a WorkBright success story

Client: Anonymous Hotel Client

Industry: Hospitality

Hiring Type: Hires Continuously

 

 

How WorkBright Helped

wht-1Worked with our team to share necessary I-9s with auditors.
wht-2Built a helpful system to continually audit I-9s across states.
wht-3Passed their I-9 audit with only a couple of correctable errors.

The Challenge

Whether it’s your first or tenth ICE audit, it can feel overwhelming and nerve-wracking. As an HR professional, you are likely spending hours preparing for a potential government audit. Do you have the right software and people in place to handle an audit, should it arise? No matter how big or small, your business can be audited, and you have to have the right things in place.

“We have someone internally that makes sure that the I-9 is completed properly.”

It’s easy to be scared of the I-9 audit process. Will you have all the information you need? Will the team be understanding? Our hospitality client had a positive experience with their auditor, passed their audit with only a few minor errors, and best of all: no fines. If you have the right internal systems and software in place, I-9 audits aren’t so scary. WorkBright provided that help for this hospitality client.

Here’s why WorkBright worked for them.

  1. Centrally-located for all their hotels.
  2. Easy to audit at the corporate level.
  3. Access to time stamps/audit trails.

The Results

By implementing WorkBright, our hospitality client was able to create a centralized location to handle and store all their employee documents. As the company expanded and grew across multiple states, this technology became pivotal for their company and the organization of the HR department.

“WorkBright is helpful because it provides a central storage system. We wanted a centralized, digital onboarding system so we could handle multiple states in all remote locations.”

Our hospitality client credits their vigilant study of I-9s completed at their property for the audit success. WorkBright empowers them with the ability to see I-9 documents as soon as they are completed by the various properties they oversee. They can request any necessary changes and updates right from WorkBright, even if they aren’t in the same state as the property.

“WorkBright allows us more control over I-9s at an enterprise level, so we can make sure that they’re completed accurately. If we didn’t have that, it would be up to each hotel.

Audit trails are essential for successful I-9 audits. Having easy access to audit trails and time stamps allowed our hospitality client to shine and pass their I-9 inspection this year.

“WorkBright includes the date stamp on everything, so that helped. We were able to produce the date stamp on when things were corrected and when there were changes (if someone brought in a new ID or a passport or something like that.)”

 

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