Inside the I-9 audit: A behind-the-scenes look at our audit service
WorkBrightRadically simple form verification
WorkBrightRadically simple form verification
HR compliance is complex—but it doesn’t have to be. WorkBright’s modern software and services streamline I-9s, E-Verify, and form management, while keeping your team audit-ready and aligned with ever-changing regulations. Take the guesswork out of compliance so you can focus on what matters most—your people.
When it comes to Form I-9 compliance, there’s a lot more risk than most HR teams realize. The form appears straightforward, but it’s filled with complex rules that even experienced professionals can overlook.
That’s why we were excited to sit down with our Audit Services team to learn about WorkBright’s latest offering:a powerful I-9 audit service.
This new service is especially valuable for companies that’ve been completing I-9s outside of WorkBright—whether in another system or manually—and now want to ensure everything was done correctly before importing those forms into WorkBright’s digital platform.
Let’s break down how it works, who it’s for, and why it matters now more than ever.
Why offer this service now?
Many organizations come to us with thousands of legacy I-9s and a lingering sense of doubt: Were these completed properly? Are we storing them securely? Could we pass an audit?
Roughly 10% of I-9s contain errors—often unintentional ones that stem from not fully understanding the form’s complexity. That’s not surprising. The I-9 process is easy to get wrong and hard to self-audit at scale.
This service was created to help teams clean up the past while preparing for a more compliant future. It’s about giving HR peace of mind—and saving hours of admin time.
What’s the process, exactly?
One of the key reasons this process is both scalable and effective is our partnership with TAP, an expert in automation and data extraction. With deep experience in legacy I-9 platforms, TAP builds custom robotic process automation (RPA) solutions that streamline the entire export and audit preparation process.
Here’s how it works:
Getting started: Existing customers can reach out to their WorkBright representative directly to kick off the process. New customers will first connect with a member of our Sales team for a high-level overview of the service. Once ready to proceed, our dedicated audit services team takes over to begin the audit process.
Audit kickoff meeting: The customer meets with both the WorkBright audit team and TAP. Together, we review the customer’s current I-9 system and map out a customized automation plan.
Automation setup: TAP builds a tailored RPA solution to extract I-9 documents and apply optical character recognition (OCR), enabling fast and accurate data capture.
Audit & remediation: WorkBright then audits each I-9 using our comprehensive Audit Remediation Guide, developed with compliance experts. It clearly outlines what errors were found, why they matter, and how to fix them (inside or outside of WorkBright).
Data consolidation & flexibility: The I-9 documents and data are stored in WorkBright. Customers can choose to fix any issues directly within WorkBright or use their existing system
Why we’re offering this service
If you’ve ever found yourself wondering whether your legacy I-9s would hold up under scrutiny, this service is for you. Some of the top reasons companies choose it:
Clarity and confidence: Know which I-9s are compliant and what to do about the ones that aren’t.
Risk mitigation: Reduce exposure to costly fines and audits.
Time savings: Free up internal HR teams from manual reviews and data entry.
Compliance migration: Transition smoothly into WorkBright’s digital I-9 experience.
There’s no better time than now—compliance requirements are tightening, audits are rising exponentially, and the cost of inaction is growing.
How long does it take?
The total time depends on the volume of records and access to admin-level credentials in the legacy system. Larger projects may take longer, but thanks to automation, it’s still much faster and more accurate than a manual process.
What about pricing?
Pricing is based on the number of I-9s being reviewed and migrated. It’s scaled to make sense for organizations of all sizes, and our team can provide a detailed quote based on your volume and existing system setup.
How do I get started?
The best way to kick off the process is by scheduling an audit call or connecting with your WorkBright representative. We’ll walk you through what’s needed and get your audit on the schedule.
Final thoughts
Our audit and migration service takes the guesswork out of compliance, helps reduce legal risk, and clears the way for a smoother, simpler future should you receive an audit notice. With the help of our expert automation partner TAP and our experienced compliance team, you’ll finally have full confidence in your I-9 compliance.
Ready to get started? Book an introduction call or reach out to your representative to discuss your I-9 audit project.